Discover how Action Gypsum Supply takes on construction giants through customer service and expansion

While many construction material suppliers are being overshadowed by larger corporate organizations, independent provider of high-quality building materials Action Gypsum Supply (Gypsum) continues to grow. Its longevity can be attributed to its independent status and business ethos, which empower it to prioritize relationships with customers and effectively support their businesses. What makes Action Gypsum a particularly strong contender in the face of large corporations is its exceptional footprint, with 32 different locations, allowing for tremendous flexibility to ensure customers always receive the solutions and level of service they deserve. The building materials dealer notably offers wallboard, doors, frames, tools, fasteners, lumber, metal, acoustical ceilings, trims, stucco lath, plastering, masonry, and insulation products, as well as credit, delivery, sales, and stocking services.  

In 2003, Lenin Juarez and Terri King, who had both been working in the building materials industry since 1980, decided to combine their resources to form Action Gypsum. Originally operating from a small, leased warehouse in Houston, Texas, the duo grew the business at an impressive rate. In fact, after three years of operations, they purchased seven acres of land and began constructing a 70,000 square foot warehouse, which now serves as the organization’s corporate headquarters. Over the course of the following years, Lenin and Terri realized their vision to expand to each major market throughout Texas. They opened new locations in South Houston, Bryan-College Station, San Antonio, Austin, Corpus Christi, Dallas, and Fort Worth, thereby strengthening their position as a major player throughout the state.  

After the success of this significant expansion throughout Texas, Terri and Lenin set their sights on establishing a presence in the West. Thus, in 2017, they completed an acquisition of majority interest in Argos Material Distribution. As a result, Gypsum currently boasts four additional locations in the Western part of the US: Chino and Long Beach, Southern California, Hayward, in Northern California’s Bay Area, and Phoenix, Arizona. Today, with over 20 years in business and 32 locations across six states, Action Gypsum enjoys an enviable position as one of the strongest independent building materials distributors in the Southwest. Terri and Lenin’s passion for what they do and dedication to serving customers have fueled the company’s success and reputation for unrivaled solutions-based personalized customer service and collaborative long-term partnerships with customers, vendors, and employees. 

“Prior to establishing Action Gypsum, Terri and Lenin worked for a company that began growing in a direction they did not particularly resonate with. This, in combination with their desire to focus on customer service, is what led them to leave that company and build their own. Consequently, at Action Gypsum, we distinguish ourselves through the strong emphasis we place on outstanding customer service across all of our locations. Additionally, we take pride in being an independently owned company, in contrast to most of our competitors, which are much larger or publicly traded organizations,” opens Vice President of Strategy, Taylor Pittman. 

Source: https://construction-today.com/news/discover-how-action-gypsum-supply-takes-on-construction-giants-through-customer-service-and-expansion/